GetByFerry reviews - Over 3612 company and 2772 ferry port reviews

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Every review is left by users who bought a ticket at GetByFerry and have first-hand experience travelling with a specific ferry company. Reviews on GetByFerry are verified in two ways: customers either receive a “Leave a Review” email after using our service, or they manually submit a review. In the case of the latter, the ticket code is mandatory, and our team checks the authenticity of the code to verify the review.

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Overall score for all reviews left on GetByFerry

7.4 (3612 Reviews)Leave A Review

Punctuality

8.3

Tidiness

8.2

Value for money

8.0

Comfortable ride

8.1

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Verified review

Used these ferries for the little trips between the 3 Gili islands. Always on time and reasonable $$

by John | 28 March8.13

Value for money7.5Punctuality10Tidiness7.5Comfortable Ride7.5

Prompt, efficient, fast ferries for a reasonable price.
Nothing

Verified review

by Anonymous | 07 March8.75

Value for money7.5Punctuality7.5Tidiness10Comfortable Ride10

Verified review

Easy check in. Good logistics. Clear travel information on board.

by Louise | 05 March8.13

Value for money10Punctuality5Tidiness10Comfortable Ride7.5

Good value for the price you pay. Have travelled with them before and will do it again.

Verified review

Bali to Gili Air

by Anonymous | 27 February8.75

Value for money10Punctuality10Tidiness7.5Comfortable Ride7.5

On time departure on time arrival
Organization for departure - the luggage organization could be better Space on board could be better

Verified review

M’y booking was cancelled and no information, so thé next bout was full up with Little Space

by Francine | 13 February3.75

Value for money5Punctuality2.5Tidiness5Comfortable Ride2.5

Kindness of the staff
Cancellation of m’y boit with no information neither apologies Very narrow seats uncomfortable

Verified review

by Anonymous | 18 January8.75

Value for money7.5Punctuality10Tidiness10Comfortable Ride7.5

Verified review

It was petrol in the AC and many people needed to vomit and got headache - also us!!

by Timo | 16 January3.13

Value for money2.5Punctuality5Tidiness2.5Comfortable Ride2.5

Nothing! It was really dangerous being on that ship.
It was petrol in the AC and many people needed to vomit and got headache - also us!! This was really dangerous and I am happy that I noticed the smell to get out there but many people suffered. Worst ferry experience ever. Please take that ferry out of the daily traffic

Verified review

by Timo | 16 January7.5

Staff and Signage10Cleanliness5Location7.5Crowdedness7.5

Verified review

Inside the boat was smoke and smell of gasoline from engine. The felling was really hard to support.

by Anonymous | 04 January4.38

Value for money2.5Punctuality10Tidiness2.5Comfortable Ride2.5

The outside view!
The gasoline smell inside the cabine and the poluation made by boat. The fact that the ventilation system didn't worked or didn't even exist. For one and a half hour we were obligated to breath air with smoke and gasoline.

Verified review

by Anonymous | 05 December9.38

Value for money7.5Punctuality10Tidiness10Comfortable Ride10

Verified review

Ponctualité à revoir

by Anonymous | 30 November4.38

Value for money5Punctuality2.5Tidiness7.5Comfortable Ride2.5

La climatisation parfaite, propre
Départ 1h en retard et arrivé 2h après l'arrivée annoncée. Arrivé sur place, déposent les bagages sur le port plein d'eau donc la totalité de nos habits ont été trempés.

Verified review

Was supposed to arrive at 12 at gili air but the boat stopped at gili T. first.

by Arianna | 21 November2.5

Value for money2.5Punctuality2.5Tidiness2.5Comfortable Ride2.5

Nothing
There is no air, we waited for 15 minutes out of the port of gili t without moving. It was super warm. I got at gili air at 13:15 instead of 12 o clock.

Verified review

by Anonymous | 18 November7.5

Value for money7.5Punctuality7.5Tidiness7.5Comfortable Ride7.5

La chaleur

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by Maaike | 17 November10

Value for money10Punctuality10Tidiness10Comfortable Ride10

Verified review

Look for a different ferry

by Peter | 15 November5.63

Value for money7.5Punctuality5Tidiness7.5Comfortable Ride2.5

The boat got me to my destination In future I would look for a better ferry that has a shorter total travel time. Its about 1 hour from Sanur to Nusa Penida and just over 2 hours to Gili. So the journey should take 2 little over 3 hours.
The boat stopped in Nusa Penida for over an hour on the way to Gili Air. It stopped for an hour on the way back meaning it arrived back in Sanur one hour late. The boat is shown as having air conditioning - it does not. The seats are plastic and are uncomfortable for a 4.5 hour journey.

GetByFerry reviews - Over 3612 company and 2772 ferry port reviews

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