GetByFerry reviews - Over 3606 company and 2764 ferry port reviews

Welcome to a dedicated space for collecting reviews and customer feedback on our extensive list of ferry companies and ferry ports at GetByFerry. Whether you've travelled with a specific company and want to leave a review, or you are just browsing other people's feedback, this is a great starting point. Your review can help others make informed choices before travelling and can contribute to positive changes. We actively use client feedback to improve our services and motivate our partners to strive for excellence.

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Every review is left by users who bought a ticket at GetByFerry and have first-hand experience travelling with a specific ferry company. Reviews on GetByFerry are verified in two ways: customers either receive a “Leave a Review” email after using our service, or they manually submit a review. In the case of the latter, the ticket code is mandatory, and our team checks the authenticity of the code to verify the review.

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Overall score for all reviews left on GetByFerry

7.4 (3606 Reviews)Leave A Review

Punctuality

8.3

Tidiness

8.2

Value for money

8.0

Comfortable ride

8.1

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8.8 (14 Reviews)

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Verified review

Seats are not comfortable

by Anonymous | 28 October8.13

Value for money7.5Punctuality10Tidiness10Comfortable Ride5

On time
Seats

Verified review

no thanks

by Anonymous | 22 October8.75

Value for money5Punctuality10Tidiness10Comfortable Ride10

the ride, but would’ve been great to go outside and get fresh air
anal

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by Anonymous | 22 October10

Staff and Signage10Cleanliness10Location10Crowdedness10

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The ferry was perfect and timely!

by Anonymous | 20 October10

Value for money10Punctuality10Tidiness10Comfortable Ride10

Cleanliness and punctuality
It’s not the ferry, but the infrastructure - as a tourist, it was mildly stressful when I couldn’t find my pier. There is no clear signage on where to board and I ran around trying to find the information counter. Proper wayfinders would be much better. You should separate the point for ‘staff and signage’ because they are different things.

Verified review

by Anonymous | 20 October5

Staff and Signage5Cleanliness5Location5Crowdedness5

The dining experience.
Customer service can be improved.

Verified review

Please add wifi

by Anonymous | 17 October10

Value for money10Punctuality10Tidiness10Comfortable Ride10

Wifi
No wifi

Verified review

Travel from Split to Dubrovnik

by Anonymous | 15 October7.5

Value for money5Punctuality10Tidiness7.5Comfortable Ride7.5

The trip was comfortable and the route and the views were very beautifull. Heavy luggage was stowed in the front of the cabin by personnel without costs.

Verified review

by Anonymous | 15 October8.13

Staff and Signage7.5Cleanliness7.5Location10Crowdedness7.5

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by Kate | 14 October10

Value for money10Punctuality10Tidiness10Comfortable Ride10

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by Anonymous | 11 October7.5

Value for money7.5Punctuality7.5Tidiness7.5Comfortable Ride7.5

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by Renata | 08 October8.75

Value for money10Punctuality7.5Tidiness7.5Comfortable Ride10

Verified review

by Renata | 08 October8.13

Staff and Signage7.5Cleanliness10Location10Crowdedness5

Verified review

Bad Communication

by Marie | 07 October10

Value for money10Punctuality10Tidiness10Comfortable Ride10

Clean and comfortable
We sent an email asking if we could take the later ferry and we were told no. When we got to the boat (after dropping off our rental car), we were told we could have taken the later ferry. “No problem” Our entire visit to Hvar was rushed as a result of this poor communication! I would check before booking what the policy is about changing return times!! Did not get to do everything we wanted

Verified review

by Marie | 07 October5.63

Staff and Signage2.5Cleanliness10Location5Crowdedness5

On time
Unnecessarily stood in a line we didn’t need to! Could have had better signage!

Verified review

Expérience agréable

by Célia | 05 October9.38

Value for money7.5Punctuality10Tidiness10Comfortable Ride10

Départ et arrivée à l’heure. Bateau propre et confortable
RAS

GetByFerry reviews - Over 3606 company and 2764 ferry port reviews

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