Ferry safety and conduct

There are a number of things that you can do in order to render your ferry journey enjoyable and safe for you and for your fellow passengers.

At the port:

Get to the port in due time before the scheduled departure time.
Don’t let children play at the port or attempt to approach the ferry until the boarding has started.
Stand back from the pier as the ferry pulls in.
Be sure that the deckhand can see you and you can see deckhand.

Boarding the ferry:

Wait until the ferry has stopped and the door has opened before approaching the ferry.
Allow passengers to alight before boarding the ferry.
Watch your step, and use the handrail.
Remember to have you ticket ready, so you can show it to the deckhand.
If you need help boarding the ferry or require assistance with your destination or route, ask the deckhand or some of the other passengers for help.
Keep your ticket on you, so that you can easily access it in case of ferry ticket inspection.

When on the ferry:

Remain seated throughout the journey.
If you see someone who is elderly, pregnant, mobility impaired or disabled, offer them your seat.
Do not place bags on seats. Use the luggage racks where possible.
Do not block doorways and provide other passengers with enough space to move if they are getting off the ferry.
When standing, place bags on the floor between your feet.
If you are traveling with children, keep them occupied, so that they do not disturb the other passengers unnecessarily.
In emergency situations, follow the captain and deckhand’s instructions.
Make sure you don't damage or remove ferry equipment.

Getting off at your stop: