City landscape

Ferry safety and conduct

There are a number of things that you can do in order to render your ferry journey enjoyable and safe for you and for your fellow passengers.

At the port:

  • Get to the port in due time before the scheduled departure time.
  • Don’t let children play at the port or attempt to approach the ferry until the boarding has started.
  • Stand back from the pier as the ferry pulls in.
  • Be sure that the deckhand can see you and you can see deckhand.

 

Boarding the ferry:

  • Wait until the ferry has stopped and the door has opened before approaching the ferry.
  • Allow passengers to alight before boarding the ferry.
  • Watch your step, and use the handrail.
  • Remember to have you ticket ready, so you can show it to the deckhand.
  • If you need help boarding the ferry or require assistance with your destination or route, ask the deckhand or some of the other passengers for help.
  • Keep your ticket on you, so that you can easily access it in case of ferry ticket inspection.

When on the ferry:

  • Remain seated throughout the journey.
  • If you see someone who is elderly, pregnant, mobility impaired or disabled, offer them your seat.
  • Do not place bags on seats. Use the luggage racks where possible.
  • Do not block doorways and provide other passengers with enough space to move if they are getting off the ferry.
  • When standing, place bags on the floor between your feet.
  • If you are traveling with children, keep them occupied, so that they do not disturb the other passengers unnecessarily.
  • In emergency situations, follow the captain and deckhand’s instructions.
  • Make sure you don't damage or remove ferry equipment.

Getting off at your stop:

  • Remain seated until the ferry has come to a complete stop.
  • Leave the ferry in an ordered and quiet way.
  • Do not run or push other people when boarding or leaving the ferry.

You can pay your tickets using credit cards