GetByFerry reviews - Over 3615 operator and 2775 ferry port reviews

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Every review is left by users who purchased a ticket at GetByFerry and have first-hand experience travelling with a specific ferry company. Reviews on GetByFerry are verified in two ways: customers either receive a “Leave a Review” email after using our service, or they manually submit a review. In the case of the latter, the ticket code is mandatory, and our team checks the authenticity of the code to verify the review.

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Overall score for all reviews left on GetByFerry

7.4 (3615 Reviews)Leave A Review

Punctuality

8.3

Tidiness

8.2

Value for money

8.0

Comfortable ride

8.1

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Verified review

Well... messed up the booking and then was three hours late...

by Anonymous | 28 March5

Preis- Leistungsverhältnis5Pünktlichkeit2.5Sauberkeit5Bequeme Fahrt7.5

easy booking online
Got there early to a closed office, got told i was put on a later boat which was not communicated to me until then checked in and sat there with no idea how long till the boat for two hours eventually got taken to the boat at the later time boat didnt have paperwork in order so sat at the dock for 30 minutes waiting for harbour clearance boat was late so sat at Gili T waiting for 30 minutes to get more passengers boat then arrived at Padangbai and sat for another 30 minutes before landing... All up a 3 hour delay resulting in a missed connection to a plan...

Verified review

by Anne | 10 March6.88

Preis- Leistungsverhältnis5Pünktlichkeit7.5Sauberkeit7.5Bequeme Fahrt7.5

Verified review

by Anne | 10 March6.88

Personal und Beschilderung7.5Sauberkeit5Standort7.5Überfülltheit7.5

Verified review

Zeer goed alternatief voor het vliegtuig.

by Hendrik | 13 January8.13

Preis- Leistungsverhältnis10Pünktlichkeit7.5Sauberkeit7.5Bequeme Fahrt7.5

Zeer goed alternatief voor het vliegtuig. Minder tijd kwijt aan het reizen tussen Lombok en Bali. Prijs verhouding is erg goed. En je ziet meer. Boten zijn erg mooi, ruim en stabiel.
nvt

Verified review

Inside the boat was smoke and smell of gasoline from engine. The felling was really hard to support.

by Anonymous | 04 January4.38

Preis- Leistungsverhältnis2.5Pünktlichkeit10Sauberkeit2.5Bequeme Fahrt2.5

The outside view!
The gasoline smell inside the cabine and the poluation made by boat. The fact that the ventilation system didn't worked or didn't even exist. For one and a half hour we were obligated to breath air with smoke and gasoline.

Verified review

by Anonymous | 04 January7.5

Personal und Beschilderung10Sauberkeit2.5Standort10Überfülltheit7.5

Verified review

“You are not our responsibility”

by Anonymous | 17 December2.5

Preis- Leistungsverhältnis2.5Pünktlichkeit2.5Sauberkeit2.5Bequeme Fahrt2.5

Nothing, worst experience ever, don’t want to go to Lombok again
I arrived for the 8am ferry around 7am, having travelled to the port for 2 hours from Kuta Lombok. Everyone was waiting to check in and they said they were waiting for the harbourmaster’s permission before being able to confirm if we can go because of the rough ocean. They confirmed that there was a 10:45am ferry leaving Sengiggi about an hour away, so some passengers shared cars down to the other harbour after the Eka Jaya employee took photos of our bookings and Whatsapped them to his colleague and phoned his boss to let him know that we were coming. Then at Sengiggi they slowly opened the check in desk at 9:45am, and they had a list of names from the day before for people who wanted a space on the ferry. We explained that the employee at Bansang port promised that we had a space on this boat and directed us to pay for a 450,000 IDR taxi to go to Sengiggi to catch it (rather than book a flight). Lost 8 hours of time, so much money and missed my Komodo trip.

Verified review

by Anonymous | 22 November7.5

Preis- Leistungsverhältnis7.5Pünktlichkeit10Sauberkeit7.5Bequeme Fahrt5

Verified review

Fantastic

by Sophie | 19 November10

Preis- Leistungsverhältnis10Pünktlichkeit10Sauberkeit10Bequeme Fahrt10

Everything was perfect!

Verified review

No AC you will sweat like a monkey in this boat

by Anonymous | 15 November2.5

Preis- Leistungsverhältnis2.5Pünktlichkeit2.5Sauberkeit2.5Bequeme Fahrt2.5

Nothing

Verified review

Fans weren’t working. It was so hot you could barely sit

by Anonymous | 14 November5

Preis- Leistungsverhältnis5Pünktlichkeit7.5Sauberkeit5Bequeme Fahrt2.5

Verified review

by Anonymous | 13 November10

Preis- Leistungsverhältnis10Pünktlichkeit10Sauberkeit10Bequeme Fahrt10

easy fast check-in, very comfortable, punctuality
It was roo cold (too much AC)

Verified review

Unfortunately the time schedule was not like written on the ticket so that we nearly missed flight

by Melanie | 13 November4.38

Preis- Leistungsverhältnis5Pünktlichkeit2.5Sauberkeit7.5Bequeme Fahrt2.5

Crew was nice
Punctuality!!!! Price for the Bintang

Verified review

Best ferry

by Anonymous | 13 November10

Preis- Leistungsverhältnis10Pünktlichkeit10Sauberkeit10Bequeme Fahrt10

We used three different speedboats during our time in the region. That was by far the best. The cabin was air conditioned. Free water, snacks and refreshing towels were distributed. He was also a super motivated supervisor who clearly enjoyed his job. We would book again at any time.

Verified review

by Anonymous | 05 November6.25

Preis- Leistungsverhältnis7.5Pünktlichkeit10Sauberkeit5Bequeme Fahrt2.5

there wasn't even a single fan at the front of the boat

GetByFerry reviews - Over 3615 operator and 2775 ferry port reviews

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