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      GetByFerry reviews - Over 3553 operator and 2706 ferry port reviews

      Welcome to a dedicated space for collecting reviews and customer feedback on our extensive list of ferry companies and ferry ports at GetByFerry. Whether you've travelled with a specific carrier and want to leave a review, or you are just browsing other people's feedback, this is a great starting point. Your review can help others make informed choices before travelling and can contribute to positive changes. We actively use client feedback to improve our services and motivate our partners to strive for excellence.

      How do we collect reviews?

      Every review is left by users who purchased a ticket at GetByFerry and have first-hand experience travelling with a specific ferry company. Reviews on GetByFerry are verified in two ways: customers either receive a “Leave a Review” email after using our service, or they manually submit a review. In the case of the latter, the ticket code is mandatory, and our team checks the authenticity of the code to verify the review.


      Read Recent Reviews

      Overall score for all reviews left on GetByFerry

      8.8 (3553 Reviews)Leave A Review

      Punctuality
      8.4
      Tidiness
      8.2
      Value for money
      8.1
      Comfortable ride
      8.1

      Reviews

      Verified reviews only

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      User ratings
      68%
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      Verified review
      Misleading
      by Anonymous | 01 January6.88
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      Value for money7.5Punctuality2.5Tidiness10Comfortable Ride7.5

      Service was friendly
      Listing on the website said direct but there were 3 stops. Even though it left on time it took 5 hours, not 4. I believe this is standard but the website listing still said 4.
      Verified review
      by Anonymous | 25 December7.5
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      Value for money7.5Punctuality7.5Tidiness7.5Comfortable Ride7.5
      Verified review
      The itiner sais the trip should have been 30 mins.. it was way more.
      by Anonymous | 16 December2.5
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      Value for money2.5Punctuality2.5Tidiness2.5Comfortable Ride2.5

      No information was provided whatsoever, we have travelled 1 hour and 30 minutes instead of the 30 mins stated on the webpage. It is unacceptable even so as it was not clearly communicated. Also the boat was dirty and crowded. Would not travel with idola ever again.
      Verified review
      Great service, reliable times everything oké!
      by Mark | 09 December10
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      Value for money10Punctuality10Tidiness10Comfortable Ride10

      Everything!
      Nothing
      Verified review
      Great service! 100% service and right times! Great team!
      by Mark | 08 December10
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      Value for money10Punctuality10Tidiness10Comfortable Ride10
      Verified review
      by Mark | 08 December9.38
      Staff and Signage10Cleanliness7.5Location10Crowdedness10
      Verified review
      Narrow space between seat rows
      by LLUIS | 06 December7.5
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      Value for money7.5Punctuality10Tidiness7.5Comfortable Ride5

      Staff
      Should close the windows due to bad weather and was really hot. Boat moved a lot
      Verified review
      by LLUIS | 06 December9.38
      Staff and Signage10Cleanliness10Location10Crowdedness7.5
      Verified review
      good service and Quick transfert.
      by Massi | 26 November6.88
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      Value for money7.5Punctuality7.5Tidiness7.5Comfortable Ride5

      Fast transfert
      Verified review
      by Massi | 26 November10
      Staff and Signage10Cleanliness10Location10Crowdedness10
      Verified review
      by Anonymous | 20 November10
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      Value for money10Punctuality10Tidiness10Comfortable Ride10
      Verified review
      Boat arrived 1:15 h too late
      by Nicholas | 20 November6.88
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      Value for money10Punctuality2.5Tidiness7.5Comfortable Ride7.5

      Good Price
      The boat took of at 12:30 as planned. We had stops at several islands. The estimated arrival time at Sanur was 16:30. at 15:15 we arrived at Nusa Penida and they told us, that they have to refill the petrol and we have 1 Hour to Go on the island. After 15 min they had already finished the refill. On the Website you can See, that the boat takes of at 16:30 from Nusa Penida and so did we. Why are they Not honest, while booking? The whole Trip Tool us 5:45.
      Verified review
      The tour takes 5h instead if planned 4h.
      by Enrico | 18 November5
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      Value for money7.5Punctuality2.5Tidiness7.5Comfortable Ride2.5

      Cleanes.
      We wait on Nusa Penisa for a Indian Tourist Group longer then 1h. Thats why the schedule was delayed by +1h.
      Verified review
      by Johannes | 15 November8.13
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      Value for money7.5Punctuality10Tidiness7.5Comfortable Ride7.5

      Reliable and in time
      Booking the ferry wasn't so easy until I found it on getbyferry
      Verified review
      Look for a different ferry
      by Peter | 15 November5.63
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      Value for money7.5Punctuality5Tidiness7.5Comfortable Ride2.5

      The boat got me to my destination In future I would look for a better ferry that has a shorter total travel time. Its about 1 hour from Sanur to Nusa Penida and just over 2 hours to Gili. So the journey should take 2 little over 3 hours.
      The boat stopped in Nusa Penida for over an hour on the way to Gili Air. It stopped for an hour on the way back meaning it arrived back in Sanur one hour late. The boat is shown as having air conditioning - it does not. The seats are plastic and are uncomfortable for a 4.5 hour journey.

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